Privacy Policy

By browsing and using the Tokeshare website and/or services, and by submitting your information to us, you agree to the terms of our Privacy Policy.

Where your consent is required for the processing of your personal data, we will explicitly ask for your consent to the collection, use and disclosure of your personal information in accordance with the provisions described below.

Tokeshare may also provide additional “just-in-time” notices or specific information regarding the collection, use and sharing of data in connection with certain services.

If you do not agree with any provision of this Privacy Policy, please discontinue using our services immediately.

Personal data refers to any information that can be used to identify you directly or indirectly, or to contact you.

Our privacy policy covers all personal data you voluntarily submit to us, as well as data we obtain through our partners. This policy does not apply to anonymized data, which cannot be used to identify you. You may be asked to provide personal data at any time during your interactions with us.

Tokeshare may also combine your personal data with other information in order to improve its products, services and content (see the relevant section below).

We collect personal data that you provide to us directly or that you generate when opening an account, using our services, website or platform.

You are free to choose whether or not to provide us with the requested data. However, failure to provide certain information may limit our ability to provide you with certain services or to respond effectively to your needs.

We may also collect your personal data offline, for example when you attend one of our events or contact our customer support team.

This information may be combined with other data we collect in accordance with the provisions of this Privacy Policy.

When you register on our website or use our services, we may ask you to provide certain personal information, including:

Contact information and personal data: Name, residential and business address, postal address, telephone number, e-mail address, as well as information about your family (name of spouse, partner or children).
Profile information: Login details such as username and password.
Demographic data: Date of birth, country of residence and citizenship, marital status.
Financial information: Declared net worth, past, present and expected income, sources of income and supporting documents (tax returns, pay slips, account statements, etc.).
Official identification documents: ID card, passport, social security or tax number, driver's license and any other official identification document in compliance with applicable legislation.
Investment experience and preferences: Investment objectives, level of experience, liquidity needs and risk appetite.
Banking and payment information: Details of bank accounts used for your investments and addresses of cryptocurrency wallets to receive your tokens and generated income.
Professional relationships: Information about your current employment, position and status in a company using our services (beneficial owner or authorized signatory).
Returns and correspondence: Information you provide when you contact us, request information or interact with our pages on social networks.
Marketing preferences: Your communication preferences and engagement with our promotional content.
Transaction information: Details of transactions carried out on the platform, including recipient name, amount and timestamp.
Professional data: Location, job title and description of your responsibilities.
Social network information: Identifiers or pseudonyms, preferences and interactions on social platforms.
Other information: Any additional data you choose to provide.
We may also collect personal data from third-party sources, in accordance with applicable legislation.

In some cases, we may need to collect additional information to prevent fraudulent or unlawful use of our services. These measures are necessary to guarantee compliance with our contractual commitments with our users and partners.

This data is generally anonymized and does not allow the user to be identified personally. It is used solely to establish connection to the site, to guarantee system security and stability, and for statistical purposes. This information is not associated with any other personal data.

Our main purpose in collecting your personal data is to provide you with a secure, smooth, efficient and personalized user experience. We use this information to develop, manage, deliver and improve our services, content and advertising campaigns, while ensuring loss prevention and fraud prevention.

Some of our services are subject to laws and regulations that require us to collect and use your personally identifiable information, including your financial data, transactions, employment, online credentials and usage patterns, in accordance with applicable legal requirements.

Some of our services are subject to laws and regulations that require us to collect and use your personally identifiable information, including your financial data, transactions, employment, online credentials and usage patterns, in accordance with applicable legal requirements.

Verify your identity and address.
Manage risks in accordance with legal requirements.
If you do not wish your personal data to be processed for these purposes, we will not be able to provide you with our services, as regulatory compliance is a mandatory condition for the use of Tokeshare. In this case, we will be obliged to close your account in order to comply with our legal obligations.

Tokeshare is committed to treating your data with the utmost rigor and to guaranteeing its protection while complying with applicable regulatory requirements.

Tokeshare processes sensitive information, such as your identification and financial data. It is therefore essential for us, as well as for our users, to actively monitor, investigate, prevent and mitigate any potentially prohibited or illegal activity, while ensuring compliance with our agreements with third parties and the terms and conditions of use of our services.

We reserve the right to use your personal data to:
Monitor the use of your account and detect any suspicious or fraudulent activity.
Enforce our terms of use and contractual obligations with our partners.
Prevent any breach of our terms and conditions or any other agreement related to the use of our services.
Manage the fees associated with the use of our services and ensure the smooth operation of the platform.
Tokeshare closely monitors the use of its services by analyzing your interactions and collecting information about your activity in order to ensure that use complies with the established rules.

If you refuse to allow your data to be processed for these purposes, we will not be able to provide you with our services, and we will be obliged to suspend or close your account in order to ensure compliance with our contractual obligations.

We are committed to applying these measures while respecting the confidentiality and security of your personal data.

We process your personal data in order to provide you with the services offered by Tokeshare.

We are committed to treating your data with the utmost transparency and security, in order to guarantee an optimal user experience.

We use your personal data to send you administrative or account-related information, to keep you informed of developments in our services, relevant security updates, and other essential information related to your transactions.

Without these communications, you may not be informed of important developments that may affect your access to and use of our services.

We ensure that these notifications are relevant and limited to information that is essential to your Tokeshare experience.

We use your personal data when you contact us to answer your questions, resolve disputes, manage applied charges or help you resolve any problems related to the use of our services.

We may also process your information in response to requests from other users if this is relevant to the resolution of the problem.

Without processing your personal data for these purposes, we would not be able to respond effectively to your requests, which could affect your experience and continued use of our services.

Our aim is to provide you with responsive and personalized support to ensure optimal use of the Tokeshare platform.

We use your personal data as part of our quality control and staff training efforts, to ensure that we provide you with accurate information and reliable service.

This processing is based on the need to fulfill our contractual obligations, ensuring a high quality service to all our users.

We process your personal data to enhance the security of our platform, to monitor and verify identities and access to services, and to combat threats such as spam, malware or other cybersecurity risks.

The constant evolution of online threats requires us to have accurate and up-to-date information on the use of our services. Without this processing of your data, we could not guarantee the security and integrity of our services.

Tokeshare is committed to applying strict security measures to protect your information and ensure the smooth use of our platform.

We use your personal data to better understand how you use and interact with our services. This information enables us to personalize, evaluate and improve our services, as well as to optimize the content and ergonomics of our website and applications. It is also essential for the development of new functionalities and solutions tailored to your needs.

Without this processing, we would not be able to guarantee the continuous evolution of our services or offer an optimal user experience.

This processing is based on our legitimate interests, aimed at offering ever more efficient services tailored to your needs.

We process your personal data in order to offer you a personalized experience and to apply your preferences according to your needs. For example, you may choose to allow us to access certain personal information stored by third-party services in order to improve your interaction with our platform.

Without this processing, we would not be able to offer you an optimal user experience tailored to your needs.

Tokeshare is committed to providing an enriched browsing experience while respecting your choices regarding privacy and data protection.

We may process information related to your account and the use of our services if necessary in connection with acquisitions, mergers or other corporate transactions involving Tokeshare. This information is used to ensure the continuity of our business and the smooth running of operations.

If you do not wish your personal data to be used for these purposes, you may close your account at any time.

For residents of the European Economic Area (EEA), the processing of this data is based on our legitimate interest, in accordance with current data protection laws.

Tokeshare takes care to ensure that any transaction involving your personal data complies with privacy and security regulations.

Depending on your communication preferences, we may send you marketing communications to inform you about our events and those of our partners, to provide you with targeted promotional offers and to keep you informed of new investment opportunities. We use your contact information and service usage patterns to provide you with these personalized communications. You can unsubscribe from our marketing communications at any time.

If you are an existing customer residing in the European Economic Area (EEA), we will contact you by electronic means (email or SMS) only to offer you services similar to those you have already purchased or for which you have expressed an interest during negotiations. If you are a new customer residing in the EEA, we will only send you electronic marketing communications with your explicit consent. You may refuse the use of your data for direct marketing purposes at any time, free of charge, in particular by unsubscribing from our newsletters.

We undertake not to use your personal data for purposes other than those mentioned without your prior consent. Occasionally, we may ask for your permission to share your data with third parties for specific initiatives. You have the right to refuse any sharing of your personal information or any use incompatible with the initial purpose for which it was collected.

Any restrictions on the use of your personal data may limit your access to certain features of our services.

Cookies are small files that a website or its service provider transfers to your computer's hard drive via your web browser (with your permission). These files enable the site to recognize your browser, store certain information and improve your user experience. They are widely used to ensure the smooth running of websites, make them more efficient and provide data to site owners.

Cookies are stored on your device, but do not necessarily transmit your personal data to Tokeshare.

This information is then analyzed and provided to us in the form of aggregate reports to help us better understand your interests and improve our site. Our partners are contractually bound to use this data only for the purposes of providing their services.

Cookie management
You can set your browser to notify you each time a cookie is sent, or choose to disable all cookies. However, if you disable cookies, some features of our site may not function properly and your user experience may be altered.

Google Analytics
In order to continuously optimize our website, Tokeshare uses the Google Analytics web analysis service provided by Google Inc. This service helps us to track and analyze website traffic. The data collected is processed anonymously, thanks to the anonymization of IP addresses. Google will only share this information with third parties to the extent permitted by law.

Google may use this information for the purpose of evaluating your use of the Tokeshare website, and to provide adverts tailored to your interests in the Tokeshare advertising network. You can refuse the use of Google Analytics by installing the deactivation extension available for your browser. This extension prevents the sharing of information about your visit with Google Analytics.

To find out more about Google's privacy practices, you can visit their dedicated page : Google Privacy Policy

Tokeshare is committed to transparency in the use of cookies and to respecting your privacy.

We may disclose your personal data to third parties, legal and regulatory authorities, as well as transfer them outside the European Economic Area (EEA), under the conditions described below.

Sharing data with our employees and partners
In certain circumstances, we may transfer your personal data to:

Sharing data with third parties
Your information may also be shared with third parties in the following cases:

Data anonymization
Your personal data may be anonymized and aggregated for statistical analysis purposes. In this case, the information ceases to be considered as personal data and can no longer be used to identify you.

Protecting your data
We will never sell, trade or share your information with third parties without your consent, except as necessary to provide Tokeshare services or as required by law.

Tokeshare implements strict measures to guarantee the protection and confidentiality of your data, in accordance with applicable regulations.

Please note that the merchants or service providers with whom you interact via Tokeshare may have their own privacy policies. Tokeshare is not responsible for their practices, including, but not limited to, their methods of collecting and using information.

Information collected by these third parties, such as your contact or location information, is subject to their own privacy policies. We encourage you to carefully review the privacy policies of these third parties to understand how your information is used and protected.

If you authorize one or more third-party applications to access your Tokeshare account, certain information you have provided to Tokeshare may be shared with such third parties. However, unless you provide additional authorization, these third parties are only authorized to use this information to facilitate your transactions through the Tokeshare services.

We are committed to ensuring that any sharing of your personal data with third parties complies with strict standards of security and confidentiality.

We store and process your personal data in data centers located around the world, depending on the location of our offices and service providers.

As a result, your personal data may be transferred outside your country of residence, including to countries that do not have data protection regulations deemed adequate by the competent authorities.

Tokeshare implements strict security measures to ensure the protection of your data during such transfers, based on :

Contractual agreements that comply with international data protection regulations (standard contractual clauses, confidentiality agreements, etc.).
The application of high IT security standards, guaranteeing the confidentiality and integrity of your personal information.
Collaboration with trusted service providers subject to rigorous data management requirements.
By using our services, you consent to the transfer of your personal data to these destinations, with the assurance that we take every precaution to protect your privacy.

If you would like more information on how we protect your data during international transfers, please do not hesitate to contact us.

We take all reasonable technical and organizational measures to protect your data from manipulation, loss or unauthorized access by third parties.

Our website is regularly scanned for known security flaws and vulnerabilities, ensuring that browsing is as secure as possible.

Your personal data is stored on secure networks, accessible only to a restricted number of people with specific access rights and bound by a strict obligation of confidentiality.

Although no method of Internet transmission or electronic storage can guarantee absolute security, we strive to continually improve our protection measures using the latest technological advances.

Information security awareness
Please note that Tokeshare will never ask you for sensitive financial information (credit card number, PIN code, account ID) via e-mail, SMS or any other communication channel.

Always ensure that websites requesting financial information in connection with our services are operated by Tokeshare. Be alert to the risk of identity theft by cybercriminals and take the necessary precautions when using our website and services.
If you receive a suspicious request for your personal information, do not provide any data and report the incident by contacting us immediately via the contact details provided in this privacy policy.

We cannot guarantee the security or confidentiality of any information you transmit to us via the Internet or wireless connections, such as e-mail, telephone calls or SMS messages. Such communications may be intercepted by third parties before they reach us.

If you believe that your data is no longer secure or if you detect any anomaly, we encourage you to contact us immediately via the e-mail address, postal address or telephone number listed at the end of this privacy policy.

If you have any questions about the security of your personal information, please do not hesitate to contact us.

Tokeshare will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your personal data to the extent required to:

accordance with applicable laws.
Resolve any disputes that may arise.
Enforce our legal agreements and policies, ensuring the compliance of our services.
In accordance with our record retention obligations, we will retain your account data and other personal information for a minimum of five years after closing your account, and up to ten years if required by applicable law.

After this period, your data will be deleted or anonymized, unless retention is required to meet ongoing legal obligations.

Tokeshare also retains automatically collected data generated by the use of the Website or its infrastructure (for example, the duration of visits to a page) for internal analysis purposes.

Data collected via technical means, such as cookies, web page counters and other analysis tools, are generally kept for a maximum of one year after the cookie expires.

Tokeshare undertakes to delete or anonymize such data once its retention period has expired, unless its retention is required to meet regulatory obligations.

Tokeshare complies with all applicable privacy laws and regulations.

In addition, in the event of a breach of the Terms of Use of our site or a breach of the restrictions on the use of content provided via our platform, we reserve the right to disclose personal information to relevant business partners or competent authorities, in order to protect our rights and interests.

Tokeshare undertakes to disclose personal data only within the strict limits of legal requirements and to ensure that the confidentiality of users is protected as far as possible in such situations.

Tokeshare is responsible for processing your personal data. We determine the purposes and means of such processing in accordance with applicable regulations.

Where possible, you can update your personal data directly via the settings section of your account. If you are unable to modify certain information, you can contact us to request the necessary changes.

If you have any questions or wish to exercise your rights, please contact our Data Protection Officer (DPO) at contact@tokeshare.co. We will investigate your request in accordance with applicable laws.

You have the right to ask Tokeshare whether we process your personal data. If so, you may request a copy of the personal data we hold about you.

We may ask you to specify the specific information or processing activities to which your request relates, in order to respond in an efficient and targeted manner.

The information requested will be provided to you as soon as possible, in accordance with current legal obligations.

However, your right of access may be restricted in the following cases:

Where providing the data would entail an excessive or disproportionate burden in relation to the risks associated with your privacy.
Where disclosure of the data could infringe the rights of others.
If you wish to exercise your right of access, please contact us at contact@tokeshare.co, providing us with the details necessary to process your request promptly and in full compliance.

Tokeshare is committed to ensuring total transparency in the processing of your personal data, while guaranteeing the protection of sensitive information.

You have the right to request the correction or updating of your personal data if the data we hold is incomplete or inaccurate.

You can make these changes directly via the settings section of your account on the Tokeshare platform. If you are unable to update your information, you can contact us at contact@tokeshare.co, providing the details necessary for us to process your request efficiently.

However, your right to rectification may be limited in the following cases:

Where the correction would entail an excessive or disproportionate burden, in relation to the risks to your privacy.
Where updating the data could infringe the rights of other persons.
Tokeshare is committed to ensuring that your personal information is accurate and up to date, while complying with current regulations to ensure your confidentiality and security.

You have the right to withdraw your consent to the processing of your personal data collected on the basis of this consent at any time.

Withdrawal of your consent will not affect the lawfulness of any processing carried out prior to such withdrawal.

If you wish to exercise this right, please contact us at contact@tokeshare.co.

Please note that withdrawing your consent may limit or restrict your access to certain Tokeshare services that require the use of your personal data for their proper functioning.

Tokeshare respects your right to confidentiality and undertakes to deal with your request as quickly as possible, in accordance with applicable regulations.

If you wish to exercise your right to erasure, please contact us at contact@tokeshare.co.

We undertake to examine your request in accordance with the applicable laws and to provide you with a response as soon as possible.

If we process your personal data on the basis of a contract with you or your consent, or if the processing is carried out by automated means, you have the right to request to:

Receive your personal data in a structured, commonly used and machine-readable format.
Ask us to transfer your personal data directly to another data controller (natural or legal person determining the purposes and means of the processing), where this is technically possible.
The exercise of this right must not, however, infringe the rights and freedoms of other persons, particularly with regard to data confidentiality and security.

If you wish to exercise your right to data portability, please contact us at contact@tokeshare.co.

We undertake to facilitate the transfer of your data within the limits of applicable legal and technical obligations.

You have the right to request the restriction of the processing of your personal data in the following cases:

You dispute the accuracy of your personal data processed by us. In this case, processing will be limited for the period necessary to verify the accuracy of your data.
The processing is unlawful, but you object to the deletion of your data and request instead that their use be restricted.
We no longer need your personal data for processing purposes, but you require it for the establishment, exercise or defense of legal claims.
Where the processing of your data is restricted, it will no longer be actively processed, except for legal reasons or with your consent.

If you wish to exercise your right to restrict processing, please contact us at contact@tokeshare.co.

We undertake to examine your request in accordance with the applicable regulations and to restrict processing to the extent permitted by law.

You have the right to object at any time to the processing of your personal data where this is based on your consent or on our legitimate interests (or those of a third party). However, we may be entitled to continue processing if we have compelling legitimate grounds or if it is necessary for the defense of legal claims.

You also have the right to object to the processing of your personal data for direct marketing purposes, in which case we will stop using your information for this purpose immediately.

If you wish to exercise your right to object, please contact us at contact@tokeshare.co.

Tokeshare undertakes to respect your rights and to investigate any objections in accordance with applicable data protection laws.

You have the right to challenge any automated decision made about you if it has a legal effect or similar significant impact on you.

In this case, you can request a manual reassessment of the decision so that it can be reviewed by a member of our team, ensuring fair and transparent processing.

If you wish to exercise this right, please contact us at contact@tokeshare.co.

Tokeshare is committed to ensuring the transparency and fairness of its automated decision-making processes, while complying with applicable data protection regulations.

If you believe that your rights have been violated, we encourage you to contact us in the first instance at contact@tokeshare.co, so that we can attempt to resolve the matter informally and as quickly as possible.

You also have the right to lodge a complaint with a competent supervisory authority, either in the country where we are established, or in the country where the alleged breach of data protection laws took place.

Tokeshare undertakes to treat any complaint seriously and to cooperate fully with the data protection authorities to ensure that your rights are respected.

We do not knowingly solicit or collect personal data from persons under the age of 18.

If we suspect that a user who has submitted personal information is under the age of 18, Tokeshare will require the user's account to be closed and will take all necessary steps to delete the user's data as soon as possible.

The Tokeshare website may contain links to third-party websites that are not operated by Tokeshare. If you click on a third-party link, you will be redirected to that site.

We strongly recommend that you review the privacy policy of each site you visit, as Tokeshare has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Tokeshare may update this Privacy Policy from time to time.

We recommend that you consult it regularly to keep informed of any changes. Any changes to this policy will be effective immediately upon posting on this page.

If you have any questions or concerns about this privacy policy, or if you would like to make a complaint, please contact us at contact@tokeshare.co.

We undertake to respond to your requests as quickly as possible and to support you in the protection of your personal data.